Outsourcing Your Customer Service & Order Fulfillment

Is your e-commerce business growing and becoming too stressful to maintain by yourself? Are you looking to free up your time to transition from working in your business to working on your business? 

This webinar to here to help. 

Ultimately you want to turn your business into a system that is able to function properly & generate revenue without depending solely upon your labor. Also, freeing up your time allows to you double down on strengths you possess in business, whether it be marketing & advertising, product souring & design, or content creation. 

Doing this while outsourcing your weaknesses leads to your business scale at a faster rate and run more efficiently.

Background: After graduating college in 2018, I was hired by my brother to run his e-commerce watch business full-time. My responsibilities consisted of doing everything. That included marketing, customer service, order fulfillment, business logistics, bookkeeping and much more.

Although I enjoyed running the business, it became overwhelming due to the fact that it was growing so fast, and I couldn't maintain the operations as an one-man army. 

This lead to me realizing I need to systematize the business so I could scale it properly. Outsourcing our customer service & shipping allowed be to focus on my strength which is marketing. In turn, our shipping times & customer service have greatly improved, and I've able to enjoy my free time more.

In our first full year of sourcing (April 2019-April 2020), we did $224,081.78 in revenue. 

In our second full year of outsourcing (April 2020-April 2021), we did $362,790.30 in revenue. 

This webinar is for business owners who want their time back and also want to turn their business into a form of passive income.

Here’s What’s Covered:

✅ Things to consider before outsourcing 

✅ Finding & vetting fulfillment centers

✅ Process of shipping, weighing and counting inventory before sending it to fulfillment centers

✅ Giving access to Shopify store

✅ How to find VAs (virtual assistants)

✅ Setting up and properly training VAs for customer service 

✅ Apps that help with outsourcing 

✅ Hiring fulfillment center to do customer service 

✅ Breakdown of all the cost associated with outsourcing (packaging, shipping materials, receiving, storage)

Refund Policy

If you are not satisfied with your purchase, please send an email within 30 days of your purchase and you will be refunded.